Receive a complimentary 2.5ml White Forest EDT with any purchae. Limited time only.
Receive a complimentary 2.5ml White Forest EDT with any purchae. Limited time only.
All shipping charges displayed on our website are in Australian Dollars (AUD).
Australian orders are dispatched from New South Wales and delivered by Australia Post or another suitable delivery provider selected by FAIRIA.
Express shipping provides a faster delivery service after dispatch but does not provide priority order processing unless otherwise stated.
Orders are typically processed and dispatched within 1–3 business days after payment is confirmed.
Order processing may take longer during major promotions, product launches, public holidays, or periods of high order volume. Business days exclude weekends and public holidays in New South Wales.
You will receive a shipping confirmation email containing tracking information once your order has been dispatched.
Delivery timeframes begin from the date your order is dispatched, not from the date the order is placed.
All delivery timeframes are estimates only. Delivery to regional or remote areas may take longer. Delays may also occur due to public holidays, severe weather, carrier disruptions, or other circumstances outside FAIRIA’s reasonable control.
If we become aware of a significant delay affecting your order, we will take reasonable steps to notify you and assist with an appropriate solution.
Eligible international orders are dispatched from New South Wales using Australia Post International or another approved international delivery provider.
International delivery is available only for eligible products and selected destinations. Some products, including perfumes and certain alcohol-based products, may be classified as dangerous goods and cannot be shipped to every destination or through every carrier.
Available international delivery options will be displayed at checkout. If we cannot legally or safely deliver a product to the selected destination, we may cancel the affected item or order and provide a refund.
International orders may be subject to import duties, taxes, customs charges, or handling fees imposed by the destination country. Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the recipient.
FAIRIA does not control these charges and cannot confirm their amount in advance. Customers should contact their local customs authority for further information before ordering.
Customs processing may delay delivery and is outside FAIRIA’s reasonable control.
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you need to amend your address, please contact us at info@fairia.com.au as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by law.
Please use the tracking information provided in your shipping confirmation email to monitor your delivery.
If your tracking has not updated for an extended period, or your order has not arrived within a reasonable time after the estimated delivery period, please contact us at info@fairia.com.au with your order number.
We will work with the delivery provider to investigate the issue and provide an appropriate solution. Nothing in this policy excludes or limits any rights or remedies available under the Australian Consumer Law.
We always aim to process and dispatch orders as quickly as possible. However, dispatch and delivery may take longer during major sale events, promotional periods, product launches, and public holidays due to increased order volumes and carrier demand.
Tracking information will be provided once your order has been dispatched.
FAIRIA Australia Pty Ltd
Email: info@fairia.com.au
New South Wales, Australia
Clean & Quiet Scents
A softer way to wear scent. A pause from overstimulation.
From Skin to Space to Linen.
Clean | Vegan | Cruelty Free | Made in Australia with love
